Refund policy

At Her Khadi Craft, we value your trust and strive to deliver high-quality products with care. If you are not fully satisfied with your purchase, please review our return and refund guidelines below.

Eligible Returns

• Khadi Dress Materials & Clothing

  • Returns are accepted only if the delivered product is of a different size than ordered or if the item is damaged/defective at the time of delivery.

• Other Products (Snacks, Cosmetics, Wellness, etc.)

  • Returns are accepted only if the item is expired, damaged, or different from what was ordered.

Conditions for Return

• Items must be returned in their original packaging with all tags/labels intact.

• Returns must be initiated within 7 days of delivery.

• Proof of issue (clear photo/video) must be shared with our support team before initiating the return.

• Opened, partially used, or altered products will not be accepted for return.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original method of payment within 7–10 business days.

• Shipping charges are non-refundable.

Non-Returnable/Non-Refundable Items

• Products purchased on clearance or marked as non-returnable.

• Items damaged due to misuse, mishandling, or improper storage after delivery.

How to Initiate a Return

To request a return or refund, please contact our customer support team with your order details:
📧 Email: support@herkhadicraft.com
📞 Phone: +91 471 232 3708